Fairfield COVID Data Page 
Vaccine Update

Departments & Services > Human Services > Human Services Department

Human and Social Services Department

Julie DeMarco, Director
100 Mona Terrace
Fairfield, CT 06824

Hours: Monday to Friday: 9:00 am to 3:30 pm

Human Services News
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The Human and Social Services Department and Bigelow Center for Senior Activities are closed to the public. All activities and individual, in person appointments are cancelled. We have limited staff onsite to answer calls and assist residents with their needs during this unprecedented time. Please call if you should need assistance. if you get voicemail, leave a message. We will get back to you as quickly as we can. The number to call for Social Services is: 203-256-3170. The number for the Bigelow Center is: 203-256-3166. 

For up-do-date information about COVID-19, please click here to read the First Selectwoman's update. For more information from the Fairfield Health Department, click here

As our community deals with the effects of the Coronavirus, we are all coping with increased stress, fear and anxiety. While Social Services is not taking in person appointments, we continue to work with energy assistance clients to ensure benefits are approved and oil deliveries are made.  If you get our voicemail please leave a message and someone will call you back. (203) 256-3170. The Senior Center is closed to the public. Staff are regularly monitoring the phone lines to assist residents with their needs. If you get our voicemail please be sure to leave a message. We will call you back.  Please call (203)256-3166.

If you or anyone you know is struggling to purchase food or not able to get to the store, please contact Social Services at  (203) 256-3170. All calls are confidential. As always, the Operation Hope Food Pantry located at 636 Old Post Road in Fairfield, across from Town Hall. The hours are Mondays, Wednesdays and Fridays from 10:00 – 12:00 PM and Thursdays from 4:00 – 6:00 PM.

Coronavirus Mental Health Resources

211 CT - Mental Health Category: provides links to providers of counseling services for adults and children and mental health support groups.

The HUB CT: Coping with Corona: Mental Health Supports in a Pandemic 

HEALTHY LIVES CT: provides information and tools for maintaining or regaining wellness in the areas of emotional wellness, physical wellness, holistic wellness, financial wellness, and recovery from addiction issues.

SAMHSA Disaster Distress Helpline: provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

CDC Manage Anxiety & Stress: offers tips for reducing stress in yourself and others and offers information for parents, responders and people released from quarantine.

Mental Health and COVID-19 – Information and Resources 

NAMI-CT:  https://namict.org/find-support/support-groups/

Mobile psychiatric crisis:  Dial 211, option 1

Kids in Crisis:  203-327-KIDS

Dial 911 and ask for Crisis Intervention Team (CIT) officer

Center for Sexual Assault hotline:  888-999-5545

Domestic Violence Hotline:  888-774-2900

Substance Use Access Line:  800-563-4086

Problem Gambling Helpline:  888-789-7777

Smoking QuitLine:  800-QUITNOW

Veterans Crisis Line:  1-800-273-8255, Press 1

Crisis Text Line:  Send text to 741741

Suicide Lifeline:  800-273-TALK

Fairfield COVID-19 Relief Fund:
The Fairfield COVID-19 Relief Fund was established to help support the residents of Fairfield as a result of the COVID-19 pandemic. Intended use of the funds must be directly related to the effects of the virus.
Funds are limited. It is anticipated that requests for assistance may be greater than the funds received. The ability to provide assistance will be based on the amount of money raised for this purpose, the validity of each request, and demonstrated need. Assistance will be granted on a first come, first serve basis.
Please go to the COVID-19 Relief Fund page for more information, to apply or to donate. For more information, please call 203-256-2891(all calls will be returned).

Most Requested Information

  • Important Phone Numbers:
  • Bigelow Center - 203-256-3166 (9 am to 3:30 pm)
  • Lunch Reservations - 203-256-3166 (Two days ahead, 10:00 am to 11:30 am)
  • Social Worker Appointments - For 61 and older: 203-256-3170 (9 am to 3:30 pm)
  • Social Worker Appointments - For 60 and under: 203-256-3170  (9 am to 3:30 pm)
  • Transportation - 203-256-3168 (8:30 am to 2:30 pm)
  • Information and Services for Veterans

Mission Statement

To assist residents of the community who are experiencing difficulty providing the basic necessities of life for themselves and their families.

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