Departments & Services > Community & Economic Development > Office of Community and Economic Development News

6/29/2022 - Bird Scooter Information & Resources

The Town of Fairfield and Bird, a leader in environmentally friendly electric transportation, are teaming up to introduce shared e-scooters to Fairfield. The eco-friendly transportation option can be activated through Bird’s free mobile phone application and used to replace gas-powered car trips when going to the store, meeting up with friends, exploring the community and taking many other daily trips. Bird aims to make communities more livable by reducing car trips, traffic and carbon emissions. The company’s scooters, developed by an in-house team of leading engineering and vehicle design experts, also provide a naturally socially distanced way to get around and offer residents without cars another transportation option.

Residents and visitors ages 18 and over will be able to take advantage of Bird e-scooters daily from 5 a.m. to 12 a.m. for $1.20/ride plus an additional $.49/minute charge. Additionally, each rider must provide proof of age and license as well as participate in pre-ride safety training. Users may read about some tips for safe riding before their first outing. Bird will initially operate within a reduced footprint in Town, generally south of I-95, from Southport to Commerce Drive.

First-time users are encouraged to check out the Bird Beginner’s Guide. All riders are reminded that they need to download the Bird app – available on Apple and Android devices – to take advantage of this special 12-month pilot program in Town!


Additional Information

Please see the following information for how to contact Bird if you have any questions/concerns. Bird and any other scooter companies are independent entities that are not affiliated with the Town of Fairfield.


  • Stay off the sidewalks, use a bike lane if available
  • Park responsibly out of the right-of-way
  • Ride solo, only one rider per scooter
  • Riders must be 18 or older


Bird Contact Methods

  • Call 1-866-205-2442 for the 24/7 support line
  •  Email general support: or
  •  Bird App: Community Mode allows anyone with a Bird account to report or provide feedback on vehicle-related issues such as poorly parked or damaged vehicles in their area. You will be asked to provide the Bird ID number and the specific issue you’re experiencing, then one of our team members will be assigned to correct the issue. You can access Community Mode by tapping the yield sign on the bottom left of the Bird map.